:root{--brand-navy: #2e2a6b;--brand-navy-dark: #232052;--brand-orange: #f4501e;--brand-amber: #fbb614;--hdr-from: #16324f;--hdr-to: #2e7db8;--blue: #3b8fd4;--blue-dark: #2e77b0;--blue-soft: #e8f1fa;--blue-hover: #d7e7f6;--green: #27ae60;--green-dark: #1f9150;--green-soft: #e9f7ef;--orange: #ef9c13;--orange-soft: #fdf1dc;--purple: #8b3faf;--purple-soft: #f3e9f8;--red: #ef4438;--red-soft: #fdeae8;--accent-pending: #f0821e;--teal: #16a085;--teal-soft: #e8f7f2;--gold: #f2c200;--gold-soft: #fdf6e0;--page: #ecf0f3;--surface: #ffffff;--surface-2: #f7f9fa;--line: #e1e6ea;--line-2: #cfd7de;--ink: #1f3348;--ink-2: #43596e;--ink-3: #7a8c9b;--st-done: #27ae60;--st-progress: #3b8fd4;--st-pending: #f0821e;--st-critical: #e0392b;--ink-on-orange: #b4590b;--ink-on-gold: #8a6a00;--ink-on-teal: #0e7c66;--ink-on-red: #b32b20;--r-sm: 8px;--r-md: 12px;--r-lg: 16px;--r-xl: 22px;--sh-1: 0 1px 2px rgba(16, 36, 56, .06), 0 1px 3px rgba(16, 36, 56, .04);--sh-2: 0 2px 8px rgba(16, 36, 56, .08);--sh-3: 0 8px 28px 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16px;z-index:60;pointer-events:none}.phone-home{position:absolute;bottom:18px;left:50%;transform:translate(-50%);inline-size:128px;block-size:4px;border-radius:4px;background:#1020303d;z-index:60;pointer-events:none}.phone-statusbar{position:absolute;top:12px;inset-inline:12px;block-size:26px;direction:ltr;display:flex;align-items:center;justify-content:flex-end;gap:7px;padding:0 26px;color:#ffffffd9;font-size:12px;font-weight:700;z-index:55;pointer-events:none}.phone-statusbar .dots{display:flex;align-items:flex-end;gap:2px}.phone-statusbar i{display:block;inline-size:3px;border-radius:2px;background:currentColor}.phone-statusbar i:nth-child(1){block-size:4px}.phone-statusbar i:nth-child(2){block-size:6px}.phone-statusbar i:nth-child(3){block-size:8px}.phone-statusbar i:nth-child(4){block-size:10px}.phone-statusbar .batt{inline-size:22px;block-size:11px;border:1.5px solid currentColor;border-radius:3px;padding:1.5px}.phone-statusbar .batt 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.ic{inline-size:17px;block-size:17px;color:var(--ink-3)}.sect-more{margin-inline-start:auto;font-size:12.5px;font-weight:700}.list{display:grid;gap:9px}.notes{display:grid;gap:10px;margin-block-end:4px}.row-card{position:relative;display:flex;align-items:center;gap:10px;inline-size:100%;text-align:start;background:var(--surface);border:1px solid var(--line);border-radius:var(--r-md);box-shadow:var(--sh-1);padding:13px 15px;transition:.14s}.row-card:hover{border-color:var(--line-2);box-shadow:var(--sh-2)}.row-card:active{transform:scale(.995)}.row-card.accent:after{content:"";position:absolute;inset-inline-start:0;top:12px;bottom:12px;inline-size:4px;border-radius:4px;background:var(--accent-pending)}.row-card.accent-green:after{background:var(--green)}.row-card.accent-blue:after{background:var(--blue)}.row-card.selected{background:var(--gold-soft);border-color:#f2de9a}.row-card.selected:after{content:"";position:absolute;inset-inline-start:0;top:12px;bottom:12px;inline-size:4px;border-radius:4px;background:var(--gold)}.row-card.selected>.rc-main>b{color:var(--ink-on-gold)}.row-card.today{background:var(--blue-soft);border-color:#c6def3}.row-card.today>.rc-main>b{color:var(--hdr-from)}.row-card.eroom{background:var(--teal-soft);border-color:#bfe7dc}.row-card.eroom:after{content:"";position:absolute;inset-inline-start:0;top:12px;bottom:12px;inline-size:4px;border-radius:4px;background:var(--teal)}.row-card.eroom>.rc-main>b{color:var(--ink-on-teal)}.rc-main{flex:1;min-inline-size:0}.rc-main>b{display:block;font-size:15.5px;font-weight:700}.rc-sub{display:block;margin-block-start:3px;font-size:12.5px;line-height:1.5;color:var(--ink-3)}.rc-meta{display:flex;flex-wrap:wrap;gap:5px 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13px;border-radius:11px;background:var(--purple-soft);border:1px solid #e2cbee}.sync-list li.warn .ic{color:var(--purple)}@container app (max-width: 1100px){.sync-cols{grid-template-columns:minmax(0,1fr)}}@container app (max-width: 900px){.sync-stat{padding:12px 8px}.sync-stat span{font-size:19px}.sync-herotop{padding:15px}.sync-herotxt b{font-size:16.5px}}@container app (max-width: 560px){.sync-day{flex-wrap:wrap}.sync-daydate{width:auto;text-align:start;display:flex;align-items:baseline;gap:7px}.sync-daytxt{flex-basis:100%;order:3}.sync-daychip,.sync-daywait{margin-inline-start:auto}.sync-qrow{flex-wrap:wrap}.sync-qbadge{margin-inline-start:47px}.sync-qacts .ant-btn{flex:1}}.hist-wrap{display:flex;flex-direction:column;gap:14px}.hist-stats{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}.hist-stat{display:flex;align-items:center;gap:12px;padding:14px 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var(--line);border-radius:var(--r-md)}.hist-table{width:100%;border-collapse:collapse;font-size:13px;min-width:620px}.hist-table th{background:var(--surface-2);text-align:start;font-weight:800;padding:10px 12px;font-size:12px;color:var(--ink-2);border-bottom:1px solid var(--line);white-space:nowrap}.hist-table td{padding:10px 12px;border-bottom:1px solid var(--line);white-space:nowrap}.hist-table tr:last-child td{border-bottom:none}.hist-def{border:1px solid var(--line);border-radius:var(--r-md);padding:11px 13px;background:var(--surface-2);margin-bottom:8px}.hist-def-head{display:flex;align-items:center;flex-wrap:wrap;gap:8px}.hist-def-head b{font-size:13px;font-weight:800}.hist-def p{margin:7px 0 0;font-size:12.5px;line-height:1.65;color:var(--ink-2)}.hist-def-meta{color:var(--ink-3)!important;font-weight:600}.hist-none{margin:0;font-size:13px;color:var(--ink-3);font-weight:600}.hist-note{border-inline-start:3px solid 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button:active{background:var(--surface-2)}.kb-turn{display:flex;max-width:100%}.kb-bubble{border-radius:var(--r-lg);padding:10px 14px;max-width:min(46rem,88%);box-shadow:var(--sh-1);overflow-wrap:anywhere}.kb-bubble p{margin:0 0 6px;line-height:1.55}.kb-bubble p:last-child{margin-bottom:0}.kb-technician{justify-content:flex-end}.kb-technician .kb-bubble{background:var(--brand-navy);color:#fff}.kb-agent .kb-bubble{background:var(--surface);border:1px solid var(--line);color:var(--ink)}.kb-thinking{display:inline-flex;align-items:center;gap:10px;color:var(--ink-3)}.kb-dots{display:inline-flex;gap:4px}.kb-dots i{width:6px;height:6px;border-radius:50%;background:currentColor;animation:kb-blink 1.2s infinite ease-in-out}.kb-dots i:nth-child(2){animation-delay:.18s}.kb-dots i:nth-child(3){animation-delay:.36s}@keyframes kb-blink{0%,80%,to{opacity:.25}40%{opacity:1}}.kb-live .kb-bubble p:last-child:after{content:"▍";margin-inline-start:2px;color:var(--blue);animation:kb-caret 1s step-end 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b{display:block;font-size:14.5px;font-weight:800}.prof-q small{display:block;font-size:12px;color:var(--ink-3);line-height:1.55;margin:4px 0 8px}.prof-q span{display:inline-block;font-size:12px;font-weight:800;color:var(--ink-2);background:var(--surface-2);border-radius:20px;padding:3px 10px}.prof-q.on span{background:#ffffffbf;color:var(--blue-dark)}.prof-hint,.prof-warn{display:flex;align-items:flex-start;gap:8px;margin:12px 0 0;font-size:12.5px;line-height:1.65;color:var(--ink-2);background:var(--surface-2);border-radius:var(--r-md);padding:11px 13px}.prof-hint .ic,.prof-warn .ic{width:15px;height:15px;color:var(--ink-3);flex-shrink:0;margin-top:2px}.prof-warn{background:var(--orange-soft);color:#b4590b}.prof-warn .ic{color:#b4590b}.prof-inline{display:flex;align-items:center;gap:12px;flex-wrap:wrap;padding:15px 0 0}.prof-inline small{font-size:12px;color:var(--ink-3);font-weight:700}.prof-net{display:flex;align-items:center;gap:9px;margin-top:12px;padding:11px 13px;border-radius:var(--r-md);font-size:12.5px;font-weight:700}.prof-net .ic{width:16px;height:16px}.prof-net.on{background:var(--green-soft);color:var(--green-dark)}.prof-net.off{background:var(--orange-soft);color:#b4590b}.prof-crit{display:flex;align-items:center;gap:9px;margin-top:14px;padding:11px 13px;border-radius:var(--r-md);font-size:12.5px;font-weight:600;background:var(--surface-2);color:var(--ink-2)}.prof-crit .ic{width:16px;height:16px;color:var(--ink-3);flex-shrink:0}.prof-crit.hot{background:var(--red-soft);color:#b32b20}.prof-crit.hot .ic{color:#b32b20}.prof-store{display:grid;grid-template-columns:repeat(4,1fr);gap:10px}.prof-store>div{background:var(--surface-2);border:1px solid var(--line);border-radius:var(--r-md);padding:13px;text-align:center}.prof-store b{display:block;font-size:22px;font-weight:800}.prof-store small{display:block;font-size:11.5px;color:var(--ink-3);font-weight:700;margin-top:3px}.prof-info{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:1px;background:var(--line);border:1px solid var(--line);border-radius:var(--r-md);overflow:hidden}.prof-info>div{background:var(--surface);padding:11px 13px}.prof-info small{display:block;font-size:11.5px;font-weight:700;color:var(--ink-3);margin-bottom:3px}.prof-info b{font-size:13.5px;font-weight:700;line-height:1.5}.prof-info a{color:var(--blue-dark);text-decoration:none}.prof-info a:hover{text-decoration:underline}.prof-support{display:flex;align-items:center;gap:11px;margin-top:14px;padding:13px;border-radius:var(--r-md);background:var(--blue-soft);color:var(--blue-dark)}.prof-support .ic{width:18px;height:18px;flex-shrink:0}.prof-support b{display:block;font-size:14px;font-weight:800}.prof-support small{display:block;font-size:12.5px;margin-top:2px;color:var(--ink-2)}.prof-support a{color:var(--blue-dark);font-weight:800;text-decoration:none}.prof-danger .card-body{display:flex;flex-direction:column;gap:10px}.prof-fine{margin:0;font-size:11.5px;color:var(--ink-3);line-height:1.6;text-align:center}html.text-lg .ant-btn,html.text-lg .ant-input,html.text-lg .ant-select-selector,html.text-lg .ant-modal-body,html.text-lg .ant-modal-title{font-size:16.5px}html.text-lg .ant-btn:not(.ant-btn-sm){height:50px}html.text-lg .prof-row-txt b,html.text-lg .hist-line1 b{font-size:16px}html.text-lg .prof-row-txt small,html.text-lg .hist-path,html.text-lg .hist-meta span,html.text-lg .prof-hint,html.text-lg .prof-warn,html.text-lg .prof-net,html.text-lg .prof-crit{font-size:14px}html.text-lg .hist-table{font-size:14.5px}@container app (max-width: 720px){.prof-hero-stats{grid-template-columns:repeat(2,1fr)}.prof-hero-stats>div:nth-child(3){border-inline-start:none}.prof-hero-stats>div:nth-child(n+3){border-top:1px solid var(--line)}.prof-store{grid-template-columns:repeat(2,1fr)}.prof-row{align-items:flex-start}.prof-row-ctl{width:100%}.prof-step,.prof-seg{width:100%;justify-content:space-between}.prof-seg button{flex:1;padding:0}}@container app (max-width: 420px){.prof-av{width:54px;height:54px;font-size:22px}.prof-id h2{font-size:19px}}